Privacy Policy
Last Updated: 27th July 2026
Genesis Home Technologies S.L ("Genesis," "we," "us," or "our") operates the website www.genesis-hta.eu (the "Site"). This Privacy Policy explains how we collect, use, store, and protect personal data belonging to visitors to our Site ("Visitors") and to individuals who register or otherwise transact business with us through the Site ("Authorized Customers"), in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law.
1. Who We Are
Genesis Home Technologies S.L is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
- Email: info@genesis-hta.eu
- Registered address: Avenida de Barcelona, 4, portal 5, Bajo C San Pedro Alcántara, 29670 Malaga, ESPANHA
2. What Personal Data We Collect
"Personal Data" means any information that identifies or can be used to identify an individual, such as name, address, phone number, email address, and similar identifiers. It does not include anonymised information or aggregated demographic data that cannot be linked back to an individual.
We may collect the following categories of data:
- From all Visitors: basic browsing data, such as IP address, browser type and version, pages visited, referring pages, and date/time of visit (collected automatically via cookies and similar technologies, see Section 6).
- From Authorized Customers: name, email address, phone number, postal address, and any other information you voluntarily provide when making an enquiry, requesting a quote, or engaging our services.
We do not knowingly collect financial account details, government ID numbers, or other special category data through the Site.
3. Legal Basis for Processing
We only process personal data where we have a valid legal basis under GDPR Article 6, specifically:
- Consent — for example, when you submit a contact form or subscribe to updates.
- Contract — where processing is necessary to respond to an enquiry or provide a service you have requested.
- Legitimate interests — for example, to understand how the Site is used (via analytics) and to keep it secure, provided this does not override your rights and interests.
- Legal obligation — where we are required to retain or disclose information to comply with the law.
4. How We Use Personal Data
We use personal data to:
- Respond to enquiries and provide requested information or quotes;
- Operate, maintain, and improve the Site;
- Understand Site usage and performance through analytics;
- Communicate with Authorized Customers about services, where you have consented to receive such communications;
- Comply with our legal and regulatory obligations.
5. How We Share Personal Data
We do not sell personal data. We may share it with:
- Service providers who support our operations (e.g. website hosting, email, and analytics providers), acting under our instructions and bound by data processing agreements;
- Professional advisors where necessary for legal, accounting, or compliance purposes;
- Authorities where required by law.
Where a third-party service provider processes data outside the European Economic Area (EEA), we ensure an appropriate safeguard is in place, such as Standard Contractual Clauses or an EU adequacy decision.
6. Cookies and Similar Technologies
A cookie is a small file stored on your device that helps a website remember information about your visit. We use the following categories of cookies on the Site:
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Required for core Site functionality (e.g. security, session handling) | No |
| Analytics (Google Analytics) | Helps us understand how Visitors use the Site so we can improve it | Yes |
Non-essential cookies, including Google Analytics, are only set after you provide consent via our cookie banner. You can withdraw consent or manage your cookie preferences at any time through your browser settings or the Site's cookie preference tool. Declining non-essential cookies will not affect your ability to browse the Site, though some features may be limited.
Google Analytics processes data on our behalf under Google's own data processing terms. For more information on how Google handles data, see Google's Privacy Policy.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. As a general guide:
- Enquiry and contact form data: retained for 24 months from your last interaction with us, unless a longer period is required to comply with legal obligations;
- Analytics data: retained in line with Google Analytics' default retention settings, currently 12 months;
- Customer/contract-related data: retained for the duration of the business relationship plus any additional period required by Spanish tax and commercial law.
8. How We Secure Personal Data
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including restricted employee access, encryption of sensitive data in transit, and regular review of our security practices. Our Site and its data are hosted within the European Union. No method of transmission or storage is completely secure, and while we take reasonable steps to protect your data, we cannot guarantee absolute security.
9. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you;
- Request rectification of inaccurate or incomplete data;
- Request erasure of your data ("right to be forgotten");
- Restrict or object to our processing of your data;
- Request data portability;
- Withdraw consent at any time, where processing is based on consent;
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at info@genesis-hta.eu. We will respond within one month, as required by GDPR.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es, or with the supervisory authority in your own EU member state.
10. Children's Privacy
The Site is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@genesis-hta.eu and we will delete it promptly.
11. Links to Other Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated "Last Updated" date. Where a change would affect how previously collected data is used, we will notify affected individuals directly where feasible.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Privacy Policy
Last Updated: 27th July 2026
Genesis Home Technologies S.L ("Genesis," "we," "us," or "our") operates the website www.genesis-hta.eu (the "Site"). This Privacy Policy explains how we collect, use, store, and protect personal data belonging to visitors to our Site ("Visitors") and to individuals who register or otherwise transact business with us through the Site ("Authorized Customers"), in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law.
1. Who We Are
Genesis Home Technologies S.L is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
- Email: info@genesis-hta.eu
- Registered address: Avenida de Barcelona, 4, portal 5, Bajo C San Pedro Alcántara, 29670 Malaga, ESPANHA
2. What Personal Data We Collect
"Personal Data" means any information that identifies or can be used to identify an individual, such as name, address, phone number, email address, and similar identifiers. It does not include anonymised information or aggregated demographic data that cannot be linked back to an individual.
We may collect the following categories of data:
- From all Visitors: basic browsing data, such as IP address, browser type and version, pages visited, referring pages, and date/time of visit (collected automatically via cookies and similar technologies, see Section 6).
- From Authorized Customers: name, email address, phone number, postal address, and any other information you voluntarily provide when making an enquiry, requesting a quote, or engaging our services.
We do not knowingly collect financial account details, government ID numbers, or other special category data through the Site.
3. Legal Basis for Processing
We only process personal data where we have a valid legal basis under GDPR Article 6, specifically:
- Consent — for example, when you submit a contact form or subscribe to updates.
- Contract — where processing is necessary to respond to an enquiry or provide a service you have requested.
- Legitimate interests — for example, to understand how the Site is used (via analytics) and to keep it secure, provided this does not override your rights and interests.
- Legal obligation — where we are required to retain or disclose information to comply with the law.
4. How We Use Personal Data
We use personal data to:
- Respond to enquiries and provide requested information or quotes;
- Operate, maintain, and improve the Site;
- Understand Site usage and performance through analytics;
- Communicate with Authorized Customers about services, where you have consented to receive such communications;
- Comply with our legal and regulatory obligations.
5. How We Share Personal Data
We do not sell personal data. We may share it with:
- Service providers who support our operations (e.g. website hosting, email, and analytics providers), acting under our instructions and bound by data processing agreements;
- Professional advisors where necessary for legal, accounting, or compliance purposes;
- Authorities where required by law.
Where a third-party service provider processes data outside the European Economic Area (EEA), we ensure an appropriate safeguard is in place, such as Standard Contractual Clauses or an EU adequacy decision.
6. Cookies and Similar Technologies
A cookie is a small file stored on your device that helps a website remember information about your visit. We use the following categories of cookies on the Site:
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Required for core Site functionality (e.g. security, session handling) | No |
| Analytics (Google Analytics) | Helps us understand how Visitors use the Site so we can improve it | Yes |
Non-essential cookies, including Google Analytics, are only set after you provide consent via our cookie banner. You can withdraw consent or manage your cookie preferences at any time through your browser settings or the Site's cookie preference tool. Declining non-essential cookies will not affect your ability to browse the Site, though some features may be limited.
Google Analytics processes data on our behalf under Google's own data processing terms. For more information on how Google handles data, see Google's Privacy Policy.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. As a general guide:
- Enquiry and contact form data: retained for 24 months from your last interaction with us, unless a longer period is required to comply with legal obligations;
- Analytics data: retained in line with Google Analytics' default retention settings, currently 12 months;
- Customer/contract-related data: retained for the duration of the business relationship plus any additional period required by Spanish tax and commercial law.
8. How We Secure Personal Data
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including restricted employee access, encryption of sensitive data in transit, and regular review of our security practices. Our Site and its data are hosted within the European Union. No method of transmission or storage is completely secure, and while we take reasonable steps to protect your data, we cannot guarantee absolute security.
9. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you;
- Request rectification of inaccurate or incomplete data;
- Request erasure of your data ("right to be forgotten");
- Restrict or object to our processing of your data;
- Request data portability;
- Withdraw consent at any time, where processing is based on consent;
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at info@genesis-hta.eu. We will respond within one month, as required by GDPR.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es, or with the supervisory authority in your own EU member state.
10. Children's Privacy
The Site is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@genesis-hta.eu and we will delete it promptly.
11. Links to Other Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated "Last Updated" date. Where a change would affect how previously collected data is used, we will notify affected individuals directly where feasible.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: